Parents Want Uber To Make Changes After Daughter Dies


Uber is an option that many people have available if they don’t have access to a vehicle. Unfortunately, there are dangers associated with using services such as these. Benita Diamond was a 12-year-old girl who wanted to get away from her home. She opened the Uber app on her mother’s phone and requested that someone pick her up at her house while her parents were still asleep. When the driver arrived, Benita requested that she be taken to a parking garage in Orlando. When she arrived, she committed suicide.

Because of the actions of the driver picking up a 12-year-old girl who was alone and because of Benita’s death, her family wants to see changes. They want Uber and similar companies to stop taking minors in their vehicles unless there is a parent or an adult with them. Benita’s mother believes that her daughter might not have committed suicide if she didn’t have a way out of the home that day.

There are policies in place that Uber drivers are supposed to follow. One of those policies is that drivers must make sure passengers are 18 and that children are not supposed to get in the vehicle without an adult. If drivers see that there is a child wanting to ride, then the driver is supposed to deny service. When Benita made the account, she did so on her mother’s phone and used some of her mother’s information. She also used a gift card instead of using any kind of debit card. The company was unaware that she was only 12 years old when she requested the ride. The driver never asked to see any kind of identification and didn’t want to know how old Benita was when she got in the vehicle. Uber is now investigating and is trying to make changes that will protect minors so that incidents like this don’t happen again.


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